Terms and Conditions

Last Updated: July 19th, 2025

1. Introduction and Acceptance

Welcome to Meetro, a premier networking platform operated by Meetro Inc., a company incorporated in South Africa. Our platform is specifically designed to connect solo travelers worldwide, facilitating meaningful connections through organized meetups and shared travel experiences.

By accessing or using Meetro, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You further acknowledge that Meetro serves as a facilitating platform only and that you assume full responsibility for your personal safety and interactions with other users.

2. Platform Services

2.1 Activity Creation and Management

  • Authorized users may create and host public activities, including but not limited to casual social gatherings, dining experiences, cultural explorations, and city tours.
  • Event organizers retain full discretion to cancel or modify their activities at any time prior to the scheduled commencement.

2.2 Activity Participation

  • Users may browse available activities and join activity chat group created by other community members.
  • Participants may withdraw from scheduled activities at any time before the event begins.
  • All participation is voluntary and at the user's own discretion and risk.

3. User Responsibilities and Conduct

3.1 Personal Safety and Due Diligence

  • Meetro operates as a connection facilitator and does not conduct background checks, verify user identities, or monitor user behavior outside the platform.
  • Users are solely responsible for exercising appropriate caution and judgment when meeting other individuals through the platform.
  • We strongly recommend meeting in public places and informing trusted contacts of your plans.

3.2 Information Accuracy and Integrity

  • Users must provide accurate, complete, and truthful information when creating activities or updating their profiles.
  • Meetro does not verify the accuracy of user-provided information and disclaims responsibility for any misinformation or misrepresentation.

3.3 Financial Independence

  • Meetro does not process payments or facilitate financial transactions between users.
  • Users are individually responsible for all personal expenses incurred during activities, including but not limited to meals, transportation and accommodations.

3.4 Attendance and Commitment

While we encourage reliable participation, Meetro does not guarantee user attendance at scheduled events and is not responsible for managing no-shows or last-minute cancellations.

4. Privacy and Safety Features

4.1 User Blocking and Communication Controls

  • Users may block other members to prevent direct communication and limit profile visibility.
  • Please note that messages from blocked users may still appear in shared group conversations.

4.2 Privacy Settings and Controls

  • Users may adjust privacy settings to control the visibility of their approximate location in the Nearby Travelers map view.

5. Account Security and Verification

  • Meetro reserves the right to suspend, restrict, or permanently terminate accounts suspected of fraudulent activity, misconduct, or violation of these terms.
  • Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.

6. Data Protection and Privacy Rights

  • Our comprehensive data collection, processing, and protection practices are detailed in our Privacy Policy, which is incorporated herein by reference.
  • For inquiries regarding data processing or to exercise your rights under applicable privacy laws (including GDPR, CCPA, or similar regulations), please contact our privacy team at christopher.black.sa@gmail.com.

7. Limitation of Liability

  • Meetro provides the platform "as is" and makes no warranties regarding user interactions, activity outcomes, or the accuracy of user-provided information.
  • To the fullest extent permitted by law, Meetro disclaims all liability for any injuries, damages, losses, or disputes arising from user interactions, activity participation, or platform usage.
  • Users acknowledge that participation in meetups and interactions with other users carry inherent risks and agree to hold Meetro harmless from any resulting claims or damages.

8. Modifications to Terms

  • Meetro Inc. reserves the right to modify, update, or revise these Terms and Conditions at any time to reflect changes in our services, legal requirements, or business practices.
  • Material changes will be communicated to users through in-app notifications, email correspondence, or other appropriate channels as required by applicable law.
  • We encourage users to review these Terms periodically. Continued use of the platform following any modifications constitutes acceptance of the updated terms, subject to any legal requirements for explicit consent.

9. Eligibility and Age Requirements

  • Meetro is exclusively intended for individuals who are 18 years of age or older.
  • Users under the age of 18 are strictly prohibited from creating accounts or using the platform.
  • Upon discovery of underage users, Meetro will immediately terminate the account and delete all associated personal data in accordance with applicable privacy laws.

10. Governing Law and Dispute Resolution

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.
  • Any disputes arising from or relating to these terms or the use of Meetro shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Contact Information

For questions, concerns, or support regarding these Terms and Conditions, please contact us through the following channels: